.page-faq {
  --faq-index-w: 236px;
  --faq-cut: 18px;
  --faq-pad: clamp(16px, 2.4vw, 22px);
  background: var(--ink);
  color: var(--rock);
  font-family: var(--font-body);
  overflow-x: hidden;
}

.page-faq img {
  max-width: 100%;
}

.page-faq .media img {
  display: block;
  width: 100%;
  height: 100%;
  max-width: 100%;
  object-fit: cover;
}

/* ---------- 首屏 ---------- */

.page-faq .faq-hero {
  position: relative;
  padding: clamp(64px, 8vw, 112px) 0 clamp(44px, 6vw, 76px);
  background:
    radial-gradient(120% 90% at 84% -12%, rgba(63, 169, 245, .14), transparent 58%),
    radial-gradient(90% 80% at 2% 112%, rgba(229, 72, 122, .10), transparent 62%),
    linear-gradient(180deg, var(--ink) 0%, var(--deep) 100%);
  border-bottom: 1px solid var(--line);
  overflow: hidden;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  inset: 0;
  background-image: repeating-linear-gradient(115deg, rgba(237, 230, 214, .04) 0 1px, transparent 1px 24px);
  pointer-events: none;
}

.page-faq .faq-hero__inner {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(28px, 4vw, 52px);
  align-items: center;
}

.page-faq .faq-crumb {
  margin: 0 0 20px;
}

.page-faq .faq-crumb ol {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
  font-size: 13px;
}

.page-faq .faq-crumb li {
  display: flex;
  align-items: center;
  gap: 8px;
  color: var(--rock);
}

.page-faq .faq-crumb li + li::before {
  content: "/";
  color: rgba(185, 178, 164, .45);
}

.page-faq .faq-crumb a {
  color: var(--blue);
  text-decoration: none;
}

.page-faq .faq-crumb a:hover {
  text-decoration: underline;
}

.page-faq .faq-kicker {
  margin: 0 0 14px;
  font-size: 12px;
  letter-spacing: .2em;
  color: var(--gold);
  text-transform: uppercase;
}

.page-faq .faq-hero h1 {
  margin: 0 0 20px;
  max-width: 15em;
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(28px, 4.4vw, 50px);
  line-height: 1.22;
  letter-spacing: .02em;
  color: var(--paper);
}

.page-faq .faq-hero h1 em {
  font-style: normal;
  color: var(--gold-bright);
}

.page-faq .faq-lead {
  margin: 0;
  max-width: 34em;
  font-size: clamp(15px, 1.4vw, 17px);
  line-height: 1.8;
  color: var(--rock);
}

.page-faq .faq-facts {
  margin: 28px 0 0;
  padding: 0;
  max-width: 40em;
  list-style: none;
}

.page-faq .faq-facts li {
  display: flex;
  gap: 16px;
  padding: 12px 0;
  border-top: 1px solid var(--line-soft);
  font-size: 14px;
  line-height: 1.65;
}

.page-faq .faq-facts .mono {
  flex: none;
  width: 5.4em;
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--gold-bright);
}

.page-faq .faq-hero__media {
  margin: 0;
  border: 1px solid var(--line-gold);
  background: linear-gradient(160deg, var(--moss), var(--ink));
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 34px), calc(100% - 34px) 100%, 0 100%);
}

/* ---------- 目录 + 问答 ---------- */

.page-faq .faq-body {
  background: var(--ink);
}

.page-faq .faq-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(24px, 4vw, 48px);
}

.page-faq .faq-index {
  padding: 16px 0 0;
  border-top: 1px solid var(--line-gold);
}

.page-faq .faq-index__title {
  margin: 0 0 12px;
  font-size: 12px;
  letter-spacing: .16em;
  color: var(--gold);
}

.page-faq .faq-index__list {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 4px 12px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-index__list a {
  display: flex;
  gap: 10px;
  padding: 9px 0;
  border-bottom: 1px solid var(--line-soft);
  color: var(--rock);
  font-size: 14px;
  line-height: 1.5;
  text-decoration: none;
  transition: color .2s var(--ease), border-color .2s var(--ease);
}

.page-faq .faq-index__list a .mono {
  flex: none;
  font-size: 11px;
  letter-spacing: .06em;
  color: var(--gold);
  padding-top: 3px;
}

.page-faq .faq-index__list a:hover,
.page-faq .faq-index__list a:focus-visible {
  color: var(--paper);
  border-bottom-color: var(--line-gold);
}

.page-faq .faq-index__note {
  margin: 18px 0 0;
  font-size: 13px;
  line-height: 1.7;
  color: rgba(185, 178, 164, .8);
  padding-left: 12px;
  border-left: 1px solid var(--line-gold);
}

.page-faq .faq-main__head {
  margin: 0 0 clamp(16px, 2.4vw, 24px);
}

.page-faq .faq-main__head .mono {
  margin: 0 0 8px;
  font-size: 12px;
  letter-spacing: .16em;
  color: var(--gold);
}

.page-faq .faq-main__head h2 {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(21px, 2.6vw, 30px);
  line-height: 1.35;
  color: var(--paper);
}

.page-faq .faq-banner {
  margin: 0 0 clamp(20px, 3vw, 30px);
  border: 1px solid var(--line);
  background: linear-gradient(140deg, var(--moss), var(--ink));
}

/* ---------- 手风琴 ---------- */

.page-faq .faq-item {
  position: relative;
  margin: 0 0 14px;
  border: 1px solid var(--line);
  background: linear-gradient(180deg, rgba(28, 58, 49, .62), rgba(16, 35, 30, .42));
  clip-path: polygon(0 0, calc(100% - var(--faq-cut)) 0, 100% var(--faq-cut), 100% 100%, 0 100%);
  transition: border-color .24s var(--ease), background .24s var(--ease);
}

.page-faq .faq-item[open] {
  border-color: var(--line-gold);
  background: linear-gradient(180deg, rgba(28, 58, 49, .92), rgba(16, 35, 30, .6));
}

.page-faq .faq-q {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: var(--faq-pad);
  cursor: pointer;
  list-style: none;
  color: var(--paper);
}

.page-faq .faq-q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-q::marker {
  content: "";
}

.page-faq .faq-q:focus-visible {
  outline: 2px solid var(--gold-bright);
  outline-offset: -4px;
}

.page-faq .faq-num {
  flex: none;
  min-width: 2.4em;
  padding-top: 5px;
  border-top: 1px solid var(--gold);
  font-size: 12px;
  letter-spacing: .06em;
  color: var(--gold-bright);
}

.page-faq .faq-q__text {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(16px, 1.8vw, 19px);
  line-height: 1.55;
  letter-spacing: .01em;
}

.page-faq .faq-sign {
  position: relative;
  flex: none;
  width: 18px;
  height: 18px;
  margin-left: auto;
  margin-top: 5px;
  transition: transform .24s var(--ease);
}

.page-faq .faq-sign::before,
.page-faq .faq-sign::after {
  content: "";
  position: absolute;
  left: 50%;
  top: 50%;
  background: var(--gold);
  transform: translate(-50%, -50%);
}

.page-faq .faq-sign::before {
  width: 14px;
  height: 1px;
}

.page-faq .faq-sign::after {
  width: 1px;
  height: 14px;
  transition: opacity .2s var(--ease);
}

.page-faq .faq-item[open] .faq-sign {
  transform: rotate(90deg);
}

.page-faq .faq-item[open] .faq-sign::after {
  opacity: 0;
}

.page-faq .faq-a {
  position: relative;
  margin: 0 clamp(14px, 2vw, 20px) clamp(18px, 2.6vw, 24px) var(--faq-pad);
  padding: 2px 0 0 clamp(14px, 2vw, 18px);
  border-left: 1px solid var(--line-gold);
  font-size: 15px;
  line-height: 1.8;
  color: var(--rock);
  animation: faq-open .26s var(--ease) both;
}

@keyframes faq-open {
  from {
    opacity: 0;
    transform: translateY(-6px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

.page-faq .faq-a p {
  margin: 0 0 12px;
}

.page-faq .faq-a p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-a strong {
  color: var(--paper);
  font-weight: 600;
}

.page-faq .faq-a a {
  color: var(--blue);
  text-decoration: none;
  border-bottom: 1px solid rgba(63, 169, 245, .45);
}

.page-faq .faq-a a:hover {
  border-bottom-color: var(--blue);
}

.page-faq .faq-steps {
  display: grid;
  gap: 10px;
  margin: 14px 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-steps li {
  display: grid;
  grid-template-columns: 2.6em minmax(0, 1fr);
  gap: 10px;
  align-items: start;
}

.page-faq .faq-steps p {
  margin: 0;
}

.page-faq .faq-step-num {
  display: block;
  padding: 1px 0;
  border: 1px solid var(--line-gold);
  border-radius: 999px;
  font-size: 11px;
  line-height: 1.6;
  letter-spacing: .06em;
  text-align: center;
  color: var(--gold-bright);
}

.page-faq .faq-a__note {
  margin: 14px 0 0;
  padding-top: 10px;
  border-top: 1px dashed var(--line);
  font-size: 13px;
  line-height: 1.7;
  color: rgba(185, 178, 164, .85);
}

/* ---------- 自检清单 ---------- */

.page-faq .faq-checks {
  background: linear-gradient(180deg, var(--deep), var(--ink));
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-checks__head {
  margin-bottom: clamp(22px, 3.6vw, 38px);
}

.page-faq .faq-check-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 14px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-check {
  display: grid;
  grid-template-columns: 20px minmax(0, 1fr);
  gap: 14px;
  padding: clamp(16px, 2.2vw, 22px);
  background: rgba(11, 20, 18, .58);
  border: 1px solid var(--line);
  border-left: 2px solid rgba(201, 162, 39, .4);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 14px), calc(100% - 14px) 100%, 0 100%);
  transition: border-color .24s var(--ease), background .24s var(--ease);
}

.page-faq .faq-check:hover {
  background: rgba(28, 58, 49, .6);
  border-left-color: var(--gold);
}

.page-faq .faq-check__box {
  position: relative;
  width: 20px;
  height: 20px;
  margin-top: 3px;
  border: 1px solid var(--line-gold);
  border-radius: 3px;
}

.page-faq .faq-check__box::after {
  content: "";
  position: absolute;
  left: 4px;
  top: 7px;
  width: 8px;
  height: 4px;
  border-left: 1.5px solid var(--gold-bright);
  border-bottom: 1.5px solid var(--gold-bright);
  transform: rotate(-45deg);
  opacity: .55;
}

.page-faq .faq-check h3 {
  margin: 0 0 6px;
  font-family: var(--font-body);
  font-size: 16px;
  font-weight: 600;
  line-height: 1.5;
  color: var(--paper);
}

.page-faq .faq-check p {
  margin: 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--rock);
}

.page-faq .faq-check a {
  color: var(--blue);
  text-decoration: none;
  border-bottom: 1px solid rgba(63, 169, 245, .45);
}

.page-faq .faq-check a:hover {
  border-bottom-color: var(--blue);
}

/* ---------- 人工协助 ---------- */

.page-faq .faq-help {
  padding-top: clamp(40px, 6vw, 72px);
  padding-bottom: clamp(40px, 6vw, 72px);
}

.page-faq .faq-help__inner {
  display: grid;
  gap: 22px;
  padding: clamp(22px, 3.4vw, 38px);
  border: 1px solid var(--line-gold);
  background:
    radial-gradient(90% 140% at 100% 0%, rgba(201, 162, 39, .16), transparent 60%),
    linear-gradient(120deg, rgba(28, 58, 49, .92), rgba(16, 35, 30, .72));
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - 26px), calc(100% - 26px) 100%, 0 100%);
}

.page-faq .faq-help__copy h2 {
  margin: 0 0 10px;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(21px, 2.6vw, 28px);
  line-height: 1.35;
  color: var(--paper);
}

.page-faq .faq-help__copy p {
  margin: 0;
  max-width: 36em;
  font-size: 15px;
  line-height: 1.75;
  color: var(--rock);
}

.page-faq .faq-help__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.page-faq .faq-help__actions .btn {
  flex: 0 1 auto;
}

/* ---------- 响应式 ---------- */

@media (min-width: 720px) {
  .page-faq .faq-check-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 16px 20px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__inner {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
  }
}

@media (min-width: 1024px) {
  .page-faq .faq-layout {
    grid-template-columns: var(--faq-index-w) minmax(0, 1fr);
    gap: clamp(32px, 4vw, 64px);
    align-items: start;
  }

  .page-faq .faq-index {
    position: sticky;
    top: calc(var(--header-h-sm) + 24px);
    padding: 0 0 0 18px;
    border-top: 0;
    border-left: 1px solid var(--line-gold);
  }

  .page-faq .faq-index__list {
    grid-template-columns: minmax(0, 1fr);
    gap: 0;
  }

  .page-faq .faq-index__list a {
    gap: 12px;
    padding: 10px 0 10px 14px;
    border-bottom: 0;
    border-left: 2px solid transparent;
    margin-left: -20px;
  }

  .page-faq .faq-index__list a:hover,
  .page-faq .faq-index__list a:focus-visible {
    border-left-color: var(--gold);
    background: linear-gradient(90deg, rgba(201, 162, 39, .12), transparent 70%);
  }

  .page-faq .faq-help__inner {
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: center;
  }

  .page-faq .faq-help__actions {
    flex-wrap: nowrap;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-a {
    animation: none;
  }

  .page-faq .faq-sign,
  .page-faq .faq-item,
  .page-faq .faq-check,
  .page-faq .faq-index__list a {
    transition: none;
  }
}
<<<END>>>